G2 Vendor Directory

ESO Fire RMS vs. ImageTrend

A side-by-side comparison based on G2 review data.

MetricESO Fire RMS

by ESO

ImageTrend

by ImageTrend

Overall rating3.64.1
Review count2152
Ease of use7.58.1
Ease of setup7.38.4
Quality of support8.28.7
Meets requirements7.08.5
NPS-10.52631640.384615
Small Business42.9%33.3%
Mid-Market47.6%54.2%
Enterprise9.5%12.5%
Total page views86615
Total LLM citations2832,631

ESO Fire RMS

Save valuable time. ESO Fire Incidents eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements so your crews can focus on more important duties. The ESO Fire suite also includes Properties & Inspections, Personnel Management, Analytics and more to ensure you've got the tools you need to get the job done.

Pros

    ImageTrend

    ImageTrend transforms incident data into actionable intelligence, empowering frontline teams to effectively manage surging demands and resource constraints, driving impactful change in the communities we support. Founded in 1998, we serve more than 4,000 customers including 20,000 agencies across Fire, Emergency Medical Services, and Hospital segments. With our deep industry knowledge and advanced data analytics capabilities, we help our customers streamline operations, shape long-term strategies, and dramatically improve outcomes.

    Pros