G2 Vendor Directory

ESO Fire RMS

by ESO

21

Reviews

3.6

Star rating

#8

Rank in Fire Department

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for ESO Fire RMS.

      Page views and citations · ESO Fire RMS

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from ESO Fire RMS.

      1

      ImageTrend

      4 switched
      2

      First Due

      3 switched

      Key stats

      —

      -11

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business42.9%
      Mid-Market47.6%
      Enterprise9.5%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.5
      Ease of Setup7.3
      Quality of Support8.2
      Meets Requirements7.0

      What reviewers say

      Fire Fire Fire

      5.0

      “The easiness in writing the report. The staff were able to be trained in very short time frame and was able to make reports without error.”

      Strategic Operations and Planning Director

      Firehouse RMS, outdated and antiquated

      1.0

      “Firehouse is somewhat easy to use interface for the end user. There is some customization ability and can access the back end SQL databases to build third-party functions.”

      Firefighter/Paramedic

      Firehouse Software

      3.5

      “I liked the Firehouse Software interface. It was user friendly and easy to navigate.”

      Project Management Intern