G2 Vendor Directory

Enghouse Contact Center vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricEnghouse Contact Center

by Enghouse Systems

Squaretalk

by Squaretalk

Overall rating4.34.8
Review count95149
Ease of use8.89.5
Ease of setup8.29.5
Quality of support8.89.4
Meets requirements9.09.1
NPS58.51063885.810811
Small Business16.8%42.3%
Mid-Market60.0%55.7%
Enterprise23.2%2.0%
Total page views2731,382
Total LLM citations6032,332

Enghouse Contact Center

Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications.

Pros

  • Hubspot Integration
  • Artificial Intelligence
  • Accuracy
  • CRM Integration
  • Easy Integrations
  • Features

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

Pros

  • Ease of Use
  • Reliability
  • Efficiency
  • Automation
  • Features
  • Helpful