Enghouse Contact Center vs. RingCX
A side-by-side comparison based on G2 review data.
| Metric | Enghouse Contact Center | RingCX |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 95 | 126 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.2 | 8.7 |
| Quality of support | 8.8 | 8.6 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 58.510638 | 65.853659 |
| Small Business | 16.8% | 48.0% |
| Mid-Market | 60.0% | 35.8% |
| Enterprise | 23.2% | 16.3% |
| Total page views | 273 | 2,319 |
| Total LLM citations | 603 | 3,901 |
Enghouse Contact Center
Enghouse Interactive is a global provider of contact center software and services, trusted by organizations worldwide to deliver reliable, scalable customer engagement solutions. Backed by decades of experience and a broad customer experience (CX) portfolio, Enghouse supports businesses of all sizes as their engagement needs evolve. The Enghouse Contact Center solution—available in the cloud or on-premises—offers comprehensive omnichannel capabilities, including voice, video, digital channels, and outbound communications.
- Hubspot Integration
- Artificial Intelligence
- Accuracy
- CRM Integration
- Easy Integrations
- Features
RingCX
RINGCX PRODUCT DESCRIPTION RingCX is an AI-first Contact Center as a Service (CCaaS) solution that delivers effortless customer experiences before, during, and after every interaction. Recognized with Metrigy's 2026 MetriStar Top Provider Award for CCaaS, RingCX enables businesses to manage human and AI agents, maximize team performance, and improve customer satisfaction from a single omnichannel platform. AGENTIC VOICE AI AND OMNICHANNEL SUPPORT Agentic Voice AI serves as the core of RingCX, delivering automation, real-time assistance, and insights across every interaction.
- Ease of Use
- Features
- Easy Setup
- Customer Support
- Simple
- Easy Implementation