G2 Vendor Directory

Engageform vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricEngageform

by 4screens

SurveySparrow

by SurveySparrow Inc.

Overall rating4.54.4
Review count102,065
Ease of use9.59.2
Ease of setup10.09.1
Quality of support9.29.0
Meets requirements9.28.9
NPS8062.827484
Small Business50.0%68.5%
Mid-Market50.0%24.5%
Enterprise0.0%7.0%
Total page views81,968
Total LLM citations012,555

Engageform

Easy to use online survey tool.

Pros

    SurveySparrow

    SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

    Pros

    • Ease of Use
    • User Interface
    • Helpful
    • User Experience
    • Features
    • Intuitive