G2 Vendor Directory

Engageform vs. Delighted

A side-by-side comparison based on G2 review data.

MetricEngageform

by 4screens

Delighted

by Qualtrics

Overall rating4.54.7
Review count1060
Ease of use9.59.6
Ease of setup10.09.5
Quality of support9.29.4
Meets requirements9.29.1
NPS8083.050847
Small Business50.0%40.0%
Mid-Market50.0%58.3%
Enterprise0.0%1.7%
Total page views8413
Total LLM citations02,131

Engageform

Easy to use online survey tool.

Pros

    Delighted

    Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

    Pros