G2 Vendor Directory

EngageBay vs. Pipedrive

A side-by-side comparison based on G2 review data.

MetricEngageBay

by EngageBay Inc

Pipedrive

by Pipedrive

Overall rating4.64.3
Review count7925,102
Ease of use9.28.9
Ease of setup9.28.8
Quality of support9.58.6
Meets requirements9.48.7
NPS88.43187751.602896
Small Business69.4%74.9%
Mid-Market29.0%21.7%
Enterprise1.7%3.3%
Total page views4,6828,715
Total LLM citations2,348106,081

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features

Pipedrive

What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • Helpful
  • Integrations
  • Lead Management