G2 Vendor Directory

EngageBay vs. Knack

A side-by-side comparison based on G2 review data.

MetricEngageBay

by EngageBay Inc

Knack

by Knack

Overall rating4.64.3
Review count792116
Ease of use9.28.9
Ease of setup9.28.7
Quality of support9.58.4
Meets requirements9.48.6
NPS88.43187759.821429
Small Business69.4%58.4%
Mid-Market29.0%31.0%
Enterprise1.7%10.6%
Total page views4,682432
Total LLM citations2,3486,165

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features

Knack

Knack is an AI-powered no-code platform for building custom, database-driven applications, internal tools, and portals. Businesses use Knack to create systems that manage data, automate workflows, and support day-to-day operations, all in one place. The platform combines a built-in relational database, AI app builder, customizable forms, and workflow automation. Users can define their data model, create user roles, and control access with granular permissions. Applications can be deployed as internal tools or external portals, and embedded into existing websites.

Pros

  • Ease of Use
  • Intuitive
  • Ease of Learning
  • Simplicity
  • Easy Setup
  • Customer Support