EngageBay vs. HighLevel
A side-by-side comparison based on G2 review data.
| Metric | EngageBay | HighLevel |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 792 | 654 |
| Ease of use | 9.2 | 8.1 |
| Ease of setup | 9.2 | 7.7 |
| Quality of support | 9.5 | 8.4 |
| Meets requirements | 9.4 | 8.9 |
| NPS | 88.431877 | 76.175549 |
| Small Business | 69.4% | 94.6% |
| Mid-Market | 29.0% | 4.5% |
| Enterprise | 1.7% | 0.9% |
| Total page views | 4,682 | 10,121 |
| Total LLM citations | 2,348 | 139,405 |
EngageBay
EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.
- Ease of Use
- Automation
- Customer Support
- Features
- Automations
- Automation Features
HighLevel
HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!
- Features
- Helpful
- Customer Support
- Feature Richness
- Automation
- Ease of Use