G2 Vendor Directory

EngageBay vs. CRMOne

A side-by-side comparison based on G2 review data.

MetricEngageBay

by EngageBay Inc

CRMOne

by CrmOne

Overall rating4.64.8
Review count7921,045
Ease of use9.210.0
Ease of setup9.210.0
Quality of support9.59.7
Meets requirements9.49.7
NPS88.43187794.348659
Small Business69.4%40.1%
Mid-Market29.0%29.9%
Enterprise1.7%29.9%
Total page views4,6821,182
Total LLM citations2,3482,815

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way.

Pros

  • Lead Management
  • Customer Management
  • Customer Support
  • Task Management
  • Ease of Use
  • Automation