G2 Vendor Directory

Encompass Digital Mortgage Solution vs. Shape Mortgage CRM

A side-by-side comparison based on G2 review data.

MetricEncompass Digital Mortgage Solution

by Intercontinental Exchange

Shape Mortgage CRM

by Shape Software

Overall rating4.24.9
Review count61101
Ease of use8.59.9
Ease of setup6.89.7
Quality of support8.39.9
Meets requirements9.19.8
NPS44.26229595
Small Business13.1%47.5%
Mid-Market65.6%41.6%
Enterprise21.3%10.9%
Total page views226450
Total LLM citations820205

Encompass Digital Mortgage Solution

Encompass® by ICE Mortgage Technology® provides an end-to-end solution with best-of-breed technology that gives you the tools to manufacture and acquire significantly more loans with less effort. Successful mortgage companies know that offering an automated, omnichannel experience and a quick closing time are necessary to keep costs down, enable scalability, and meet borrower demand for convenience and speed. With a customer base of more than 3,100 lenders and investors, Encompass empowers more loans than any other lending automation platform and is the gold standard in the mortgage industry.

Pros

    Shape Mortgage CRM

    What is Shape Mortgage CRM? Shape is a mortgage CRM, point-of-sale, and sales automation platform built for loan officers, mortgage brokers, branch managers, and enterprise lenders. It combines lead management, borrower communication, application intake, and marketing automation in a single system. Teams use it instead of running a separate CRM, dialer, email tool, and online application. The platform is built specifically for mortgage workflows rather than adapted from a general sales CRM.

    Pros