G2 Vendor Directory

Emburse Expense Enterprise (formerly Chrome River Expense) vs. Egencia by Amex GBT

A side-by-side comparison based on G2 review data.

MetricEmburse Expense Enterprise (formerly Chrome River Expense)

by Emburse

Egencia by Amex GBT

by American Express Global Business Travel

Overall rating4.34.5
Review count2,440942
Ease of use8.89.2
Ease of setup8.69.2
Quality of support8.39.1
Meets requirements8.99.2
NPS49.14760968.240343
Small Business18.0%13.7%
Mid-Market30.9%37.9%
Enterprise51.1%48.4%
Total page views1,0812,097
Total LLM citations6,3522,585

Emburse Expense Enterprise (formerly Chrome River Expense)

Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations.

Pros

  • Ease of Use
  • Easy Upload
  • Efficiency
  • Simplicity
  • Intuitive
  • User Interface

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity