G2 Vendor Directory

elevio by Dixa vs. UserGuiding

A side-by-side comparison based on G2 review data.

Metricelevio by Dixa

by Dixa

UserGuiding

by UserGuiding

Overall rating4.94.7
Review count15782
Ease of use9.59.2
Ease of setup9.09.1
Quality of support9.49.5
Meets requirements9.29.1
NPS10080.769231
Small Business46.7%56.9%
Mid-Market53.3%36.9%
Enterprise0.0%6.2%
Total page views241,500
Total LLM citations316,999

elevio by Dixa

Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Epic Games, Loom, AccuWeather and eBay are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial

Pros

    UserGuiding

    UserGuiding is a no-code product adoption platform for teams who need users to reach value on their own, without a support ticket or a training call. You build in-app guidance inside your own product using a visual editor and a Chrome extension, with no engineering ticket. Interactive guides and walkthroughs, onboarding checklists, tooltips, hotspots, banners and announcement modals, each targeted to segments you define from user attributes and events. One platform for the whole adoption loop.

    Pros

    • Ease of Use
    • Customer Support
    • Easy Setup
    • Intuitive
    • Helpful
    • Features