G2 Vendor Directory

Element vs. Zipline

A side-by-side comparison based on G2 review data.

MetricElement

by Element

Zipline

by Zipline

Overall rating4.24.8
Review count43150
Ease of use8.89.5
Ease of setup8.99.3
Quality of support8.29.7
Meets requirements8.89.2
NPS43.58974487.919463
Small Business63.4%2.7%
Mid-Market24.4%23.6%
Enterprise12.2%73.6%
Total page views6751,009
Total LLM citations11,2884,390

Element

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.

Pros

  • Security
  • Ease of Use
  • Connectivity
  • Peer Connection
  • Features
  • Customization

Zipline

Zipline is an Intelligent Frontline Operating System that continuously optimizes performance across multi-location businesses by empowering teams with better context, clearer priorities, and the knowledge to act. Trusted by more than 150 leading global brands including Sephora, The Fresh Market, and American Eagle Outfitters, Zipline brings communications, tasks, knowledge, learning, and performance insights together in one trusted system.

Pros

  • Communication
  • Ease of Use
  • Features
  • Organization
  • Customer Support
  • Community Engagement