Element vs. OurPeople
A side-by-side comparison based on G2 review data.
| Metric | Element | OurPeople |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 43 | 49 |
| Ease of use | 8.8 | 9.1 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.2 | 9.7 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 43.589744 | 79.591837 |
| Small Business | 63.4% | 18.4% |
| Mid-Market | 24.4% | 71.4% |
| Enterprise | 12.2% | 10.2% |
| Total page views | 675 | 95 |
| Total LLM citations | 11,288 | 75 |
Element
Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.
- Security
- Ease of Use
- Connectivity
- Peer Connection
- Features
- Customization
OurPeople
When email goes unread, and company apps sit unused, important updates never reach the people who need them most. OurPeople helps HR and Operations teams connect with frontline and hourly employees through text-first communication that meets them where they already are, on their phones. Messages are sent via SMS (or business-branded messaging) and open in a secure, mobile-friendly web experience, so there are no apps to download and no passwords to remember.
- Communication
- Helpful
- Ease of Use
- Customer Support
- Messaging Features
- Intuitive