Element vs. goHappy
A side-by-side comparison based on G2 review data.
| Metric | Element | goHappy |
|---|---|---|
| Overall rating | 4.2 | 5.0 |
| Review count | 43 | 34 |
| Ease of use | 8.8 | 9.8 |
| Ease of setup | 8.9 | 9.7 |
| Quality of support | 8.2 | 9.9 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 43.589744 | 100 |
| Small Business | 63.4% | 6.1% |
| Mid-Market | 24.4% | 27.3% |
| Enterprise | 12.2% | 66.7% |
| Total page views | 675 | 352 |
| Total LLM citations | 11,288 | 564 |
Element
Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.
- Security
- Ease of Use
- Connectivity
- Peer Connection
- Features
- Customization
goHappy
goHappy helps leading employers connect with their frontline workforce via text, with no apps or adoption needed. 98% of our texts are read within 3 minutes, and we currently connect HR teams with over 1,000,000+ frontline workers. Our automation, segmentation, and auto-translation features help HR teams increase productivity and help lower turnover, because a happier frontline leads to a healthier bottom line.
- Ease of Use
- Engagement
- Helpful
- Employee Engagement
- Customer Support
- Communication