G2 Vendor Directory

Element vs. Firstup

A side-by-side comparison based on G2 review data.

MetricElement

by Element

Firstup

by Firstup

Overall rating4.24.4
Review count43206
Ease of use8.88.9
Ease of setup8.98.6
Quality of support8.28.9
Meets requirements8.88.7
NPS43.58974457.073171
Small Business63.4%3.4%
Mid-Market24.4%20.5%
Enterprise12.2%76.1%
Total page views675675
Total LLM citations11,2886,679

Element

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.

Pros

  • Security
  • Ease of Use
  • Connectivity
  • Peer Connection
  • Features
  • Customization

Firstup

Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io.

Pros

  • Ease of Use
  • Helpful
  • Communication
  • Features
  • Engagement
  • Experience