G2 Vendor Directory

Element vs. Crew

A side-by-side comparison based on G2 review data.

MetricElement

by Element

Crew

by Crew

Overall rating4.24.2
Review count4354
Ease of use8.88.9
Ease of setup8.98.6
Quality of support8.28.4
Meets requirements8.88.8
NPS43.58974444.444444
Small Business63.4%66.7%
Mid-Market24.4%24.1%
Enterprise12.2%9.3%
Total page views675133
Total LLM citations11,288566

Element

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.

Pros

  • Security
  • Ease of Use
  • Connectivity
  • Peer Connection
  • Features
  • Customization

Crew

Crew is the #1 digital workplace trusted by the world’s largest enterprises to streamline post-COVID-19 operations. Core to the platform is a highly engaging, secure mobile app that transforms how work gets done for frontline teams. Crew better connects organizations through communication, optimizes labor through streamlined scheduling and staffing workflows, and builds culture through public recognition and motivation. Crew helps more than 40,000 organizations create more productive frontline teams. Crew is headquartered in San Francisco, CA. To learn more, visit www.crewapp.com.

Pros

  • Interaction
  • Easy Sharing
  • Speed
  • Accessibility
  • Scheduling
  • Easy Connection