G2 Vendor Directory

Egencia by Amex GBT vs. Zoho Expense

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Zoho Expense

by Zoho

Overall rating4.54.5
Review count9421,590
Ease of use9.29.0
Ease of setup9.28.8
Quality of support9.18.8
Meets requirements9.29.0
NPS68.24034368.519716
Small Business13.7%82.3%
Mid-Market37.9%14.7%
Enterprise48.4%3.0%
Total page views2,0973,442
Total LLM citations2,58524,892

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Zoho Expense

Zoho Expense is an AI-native travel and expense management platform that brings business travel, expenses, and corporate cards together in one system. It helps finance teams, travel managers and organizations manage employee spending with greater visibility and control, from planning and booking a business trip to capturing expenses, enforcing policies, approving reports, reconciling transactions, and reimbursing employees. Zoho Expense is built for organizations that have outgrown spreadsheets, disconnected travel and expense tools, and manual expense processes.

Pros

  • Ease of Use
  • Expense Tracking
  • Simple
  • Expense Management
  • Intuitive
  • Mobile App