G2 Vendor Directory

Egencia by Amex GBT vs. Payhawk

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Payhawk

by Payhawk

Overall rating4.54.5
Review count942942
Ease of use9.29.3
Ease of setup9.28.9
Quality of support9.19.3
Meets requirements9.29.0
NPS68.24034372.406417
Small Business13.7%30.6%
Mid-Market37.9%60.1%
Enterprise48.4%9.3%
Total page views2,0971,831
Total LLM citations2,58518,545

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Payhawk

Payhawk is an AI-native spend management platform that unifies corporate cards, expense management, accounts payable automation, procurement, and business travel in one place. Finance teams get full control, automation, and visibility, while employees enjoy a seamless spending experience. Every payment follows your policies, budgets, and approval flows. Payhawk's MCP connects the platform to the AI assistant your team already uses, such as Claude. It reads and acts, running finance jobs like month-end close end to end through Playbooks.

Pros

  • Ease of Use
  • Expense Management
  • Customer Support
  • Time-saving
  • Efficiency
  • Intuitive