G2 Vendor Directory

Egencia by Amex GBT vs. Lanes & Planes

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Lanes & Planes

by Lanes & Planes

Overall rating4.54.5
Review count942304
Ease of use9.28.7
Ease of setup9.28.9
Quality of support9.19.5
Meets requirements9.28.9
NPS68.24034371.621622
Small Business13.7%20.8%
Mid-Market37.9%69.6%
Enterprise48.4%9.6%
Total page views2,0971,122
Total LLM citations2,5851,332

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Lanes & Planes

Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place.

Pros

  • Easy Booking
  • Customer Support
  • Ease of Use
  • Helpful
  • Experience
  • Ease of Understanding