G2 Vendor Directory

Egencia by Amex GBT vs. Happay

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Happay

by Happay

Overall rating4.54.5
Review count942432
Ease of use9.29.2
Ease of setup9.29.0
Quality of support9.19.0
Meets requirements9.29.1
NPS68.24034370.04717
Small Business13.7%12.9%
Mid-Market37.9%38.8%
Enterprise48.4%48.4%
Total page views2,097623
Total LLM citations2,5851,972

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Happay

Happay is an AI-powered Travel and Expense Management platform trusted by 8,000+ businesses across 30+ countries and 40+ industries for over 12 years. It unifies corporate travel bookings, expense tracking, reimbursements, and compliance on one integrated web and mobile platform. For travel, Happay offers a powerful Self-Booking Tool with live flight and hotel inventory, a built-in Policy Engine for real-time compliance, multi-level approval workflows, a GST Engine to maximize input tax credits, and analytics dashboards that deliver 100 % visibility and cost control.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • Experience
  • Efficiency
  • Customer Support