G2 Vendor Directory

Egencia by Amex GBT vs. Deem

A side-by-side comparison based on G2 review data.

MetricEgencia by Amex GBT

by American Express Global Business Travel

Deem

by Travelport

Overall rating4.54.5
Review count942220
Ease of use9.29.3
Ease of setup9.28.9
Quality of support9.19.2
Meets requirements9.29.3
NPS68.24034367.281106
Small Business13.7%22.3%
Mid-Market37.9%54.5%
Enterprise48.4%23.2%
Total page views2,097203
Total LLM citations2,5851,064

Egencia by Amex GBT

Egencia by Amex GBT is a business travel management platform that simplifies booking with app integrations while keeping teams in-policy and on budget. Our platform brings together simplicity, convenience, and intelligence into one powerful experience. Powered by proactive AI, Egencia™ surfaces in-policy options at the point of sale, across flights, hotels, rail, and ground transport. That travel data then flows automatically into expense reporting, removing reconciliation work for finance teams.

Pros

  • Ease of Use
  • Easy Booking
  • Convenience
  • Customer Support
  • Efficiency
  • Simplicity

Deem

Deem is on a mission to transform travel. Our industry-leading corporate travel software solution helps travel managers customize programs and improve compliance. Deem helps travel management companies (TMCs) deliver more engaging customer experiences. And CFOs get cost control and operational efficiencies for their travel management teams. At the heart of our Deem software experience is business travelers.

Pros