G2 Vendor Directory

eGain Mail vs. Zoho SalesInbox

A side-by-side comparison based on G2 review data.

MetriceGain Mail

by eGain

Zoho SalesInbox

by Zoho

Overall rating4.03.8
Review count1313
Ease of use7.97.7
Ease of setup8.68.1
Quality of support8.28.9
Meets requirements8.48.8
NPS307.692308
Small Business30.8%53.8%
Mid-Market15.4%30.8%
Enterprise53.8%15.4%
Total page views2564
Total LLM citations623

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros

    Zoho SalesInbox

    Turn unopened emails into closed deals with the only email client built exclusively for salespeople.

    Pros