G2 Vendor Directory

eGain Mail vs. Titan

A side-by-side comparison based on G2 review data.

MetriceGain Mail

by eGain

Titan

by Titan

Overall rating4.04.6
Review count13570
Ease of use7.99.4
Ease of setup8.69.4
Quality of support8.29.5
Meets requirements8.49.2
NPS3075.485009
Small Business30.8%97.7%
Mid-Market15.4%2.1%
Enterprise53.8%0.2%
Total page views251,032
Total LLM citations68,832

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros

    Titan

    Titan is an email suite built specifically for professionals and small businesses. Professional email with in-built marketing, business growth, and security tools — all in one place, at the right price for growing businesses. Check out: www.titan.email Where generic email providers give you an inbox, Titan gives you visibility and control: Know when your emails are read, track when attachments are opened, leverage AI to read, write, summarize your emails, save, access and share files from Drive built within your inbox, make every email a branded touchpoint — all from within your mailbox.

    Pros

    • Customer Support
    • Customer Experience
    • Inbox Management
    • Ease of Use
    • Intuitive
    • Simple