G2 Vendor Directory

eGain Mail vs. Right Inbox

A side-by-side comparison based on G2 review data.

MetriceGain Mail

by eGain

Right Inbox

by RightInbox

Overall rating4.04.8
Review count1326
Ease of use7.99.3
Ease of setup8.68.9
Quality of support8.29.6
Meets requirements8.49.1
NPS3092.307692
Small Business30.8%86.4%
Mid-Market15.4%13.6%
Enterprise53.8%0.0%
Total page views25163
Total LLM citations6453

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros

    Right Inbox

    Easy-to-use email tracking, email templates, and email scheduling for Gmail. Right Inbox is a free Gmail extension to track emails, add reminders, and send scheduled emails later that skyrocket reply rates. More than 250,000+ professionals have added this powerful Gmail extension for next-level email productivity.

    Pros

    • Ease of Use
    • Email Tracking
    • Reminders
    • Simple
    • Setup Ease
    • Functionality Features