G2 Vendor Directory

eGain Mail vs. Hive

A side-by-side comparison based on G2 review data.

MetriceGain Mail

by eGain

Hive

by Hive

Overall rating4.04.6
Review count13671
Ease of use7.99.2
Ease of setup8.69.3
Quality of support8.29.4
Meets requirements8.49.3
NPS3078.320611
Small Business30.8%62.0%
Mid-Market15.4%27.4%
Enterprise53.8%10.6%
Total page views251,809
Total LLM citations66,945

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros

    Hive

    Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes.

    Pros

    • Project Management
    • Ease of Use
    • Team Collaboration
    • Features
    • Organization
    • Task Management