eGain Mail vs. ActiveInbox
A side-by-side comparison based on G2 review data.
| Metric | eGain Mail | ActiveInbox |
|---|---|---|
| Overall rating | 4.0 | 4.1 |
| Review count | 13 | 18 |
| Ease of use | 7.9 | 9.2 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 8.2 | 8.6 |
| Meets requirements | 8.4 | 8.4 |
| NPS | 30 | 35.294118 |
| Small Business | 30.8% | 77.8% |
| Mid-Market | 15.4% | 16.7% |
| Enterprise | 53.8% | 5.6% |
| Total page views | 25 | 36 |
| Total LLM citations | 6 | 31 |
eGain Mail
eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.
ActiveInbox
ActiveInbox allows you to use Gmail as a task manager and clear your inbox efficiently by turning work emails into tasks and clearing them away - so you’ll never again forget to do something important. We give you powerful new tools to manage your emails more productively from withing Gmail. • Quickly turn important emails into tasks with due dates, so you never forget anything again. • Clear out your inbox without losing track of anything. • Build stronger relationships by being in complete control of your emails and never forgetting someone or something.