G2 Vendor Directory

eGain Mail vs. ActiveInbox

A side-by-side comparison based on G2 review data.

MetriceGain Mail

by eGain

ActiveInbox

by ActiveInbox

Overall rating4.04.1
Review count1318
Ease of use7.99.2
Ease of setup8.69.1
Quality of support8.28.6
Meets requirements8.48.4
NPS3035.294118
Small Business30.8%77.8%
Mid-Market15.4%16.7%
Enterprise53.8%5.6%
Total page views2536
Total LLM citations631

eGain Mail

eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.

Pros

    ActiveInbox

    ActiveInbox allows you to use Gmail as a task manager and clear your inbox efficiently by turning work emails into tasks and clearing them away - so you’ll never again forget to do something important. We give you powerful new tools to manage your emails more productively from withing Gmail. • Quickly turn important emails into tasks with due dates, so you never forget anything again. • Clear out your inbox without losing track of anything. • Build stronger relationships by being in complete control of your emails and never forgetting someone or something.

    Pros