G2 Vendor Directory

eFax Online Fax Service vs. iFax

A side-by-side comparison based on G2 review data.

MetriceFax Online Fax Service

by Consensus Cloud Solutions

iFax

by iFax

Overall rating4.54.7
Review count233480
Ease of use9.09.6
Ease of setup9.29.5
Quality of support8.69.1
Meets requirements9.39.4
NPS64.80686777.467811
Small Business80.1%86.5%
Mid-Market18.6%13.5%
Enterprise1.4%0.0%
Total page views1,777732
Total LLM citations13,4585,183

eFax Online Fax Service

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance.

Pros

  • Ease of Use
  • Faxing Services
  • Fax Services
  • Easy Access
  • Convenience
  • Efficiency

iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs.

Pros

  • Ease of Use
  • Faxing Services
  • Simple
  • Speed
  • Convenience
  • Setup Ease