G2 Vendor Directory

eDesk vs. Levanta

A side-by-side comparison based on G2 review data.

MetriceDesk

by xSellco Software

Levanta

by Levanta

Overall rating4.64.4
Review count8347
Ease of use9.39.2
Ease of setup8.99.0
Quality of support9.49.1
Meets requirements9.28.6
NPS75.30864272.340426
Small Business84.4%70.5%
Mid-Market15.6%29.5%
Enterprise0.0%0.0%
Total page views822982
Total LLM citations3,4134,259

eDesk

eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars: Pre-sales Support, Streamline Support, and Build Loyalty. eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting.

Pros

  • Ease of Use
  • Customer Support
  • Efficiency
  • Features
  • Helpful
  • Easy Setup

Levanta

Levanta is a unified creator and affiliate platform designed specifically for modern e-commerce businesses. It provides brands and agencies with the tools necessary to manage a comprehensive partnership program across major online marketplaces such as Shopify, Amazon, and Walmart. By streamlining the entire process from discovery to payout within a single system, Levanta simplifies the complexities often associated with affiliate marketing.

Pros

  • Ease of Use
  • Affiliate Marketing
  • Customer Support
  • Helpful
  • Integrations
  • Partnership