G2 Vendor Directory

Eat App vs. Hostie

A side-by-side comparison based on G2 review data.

MetricEat App

by Eat App

Hostie

by Hostie AI

Overall rating4.74.6
Review count5723
Ease of use9.49.3
Ease of setup9.39.5
Quality of support9.49.4
Meets requirements8.98.7
NPS76.78571482.608696
Small Business40.0%76.5%
Mid-Market47.3%23.5%
Enterprise12.7%0.0%
Total page views368601
Total LLM citations2,8111,238

Eat App

Eat App is the leading reservation and guest management software for restaurants across the globe. Boasting features like advanced CRM, reporting, automation, waitlist and more, Eat provides world-class restaurants with a one-stop solution for all their management needs. Along with strategic partnerships with industry leaders like The Ritz Carlton Group and Fairmont Hotels and Resorts, Eat App has raised USD $16M to date, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups In The Middle East.

Pros

    Hostie

    Hostie is a virtual concierge solution specifically designed for restaurants to enhance customer engagement and streamline communication. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction. By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests.

    Pros

    • Efficiency
    • Ease of Use
    • Customer Satisfaction
    • Setup Ease
    • Reservation Management
    • Helpful