G2 Vendor Directory

EasyVista Service Manager vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

SuperOps

by SuperOps Inc

Overall rating4.04.4
Review count102207
Ease of use7.69.0
Ease of setup7.88.9
Quality of support8.19.2
Meets requirements8.48.8
NPS27.83505261.650485
Small Business8.8%85.0%
Mid-Market30.4%13.6%
Enterprise60.8%1.5%
Total page views3191,166
Total LLM citations1,6449,715

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features