G2 Vendor Directory

EasyVista Service Manager vs. Setapp

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

Setapp

by Setapp

Overall rating4.04.6
Review count10234
Ease of use7.69.9
Ease of setup7.89.5
Quality of support8.18.0
Meets requirements8.49.4
NPS27.83505281.818182
Small Business8.8%69.7%
Mid-Market30.4%24.2%
Enterprise60.8%6.1%
Total page views319228
Total LLM citations1,6442,230

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

Setapp

Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.

Pros

  • Features
  • Ease of Use