G2 Vendor Directory

EasyVista Service Manager vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

NinjaOne

by NinjaOne

Overall rating4.04.7
Review count1025,553
Ease of use7.69.3
Ease of setup7.89.2
Quality of support8.19.2
Meets requirements8.49.2
NPS27.83505282.241285
Small Business8.8%46.2%
Mid-Market30.4%46.4%
Enterprise60.8%7.4%
Total page views31912,935
Total LLM citations1,64444,059

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

NinjaOne

NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Pros

  • Ease of Use
  • Features
  • Remote Access
  • Automation
  • Customer Support
  • User Interface