EasyVista Service Manager vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | EasyVista Service Manager | Milvus TI |
|---|---|---|
| Overall rating | 4.0 | 4.8 |
| Review count | 102 | 132 |
| Ease of use | 7.6 | 9.4 |
| Ease of setup | 7.8 | 9.2 |
| Quality of support | 8.1 | 9.3 |
| Meets requirements | 8.4 | 9.5 |
| NPS | 27.835052 | 92.424242 |
| Small Business | 8.8% | 44.7% |
| Mid-Market | 30.4% | 42.4% |
| Enterprise | 60.8% | 12.9% |
| Total page views | 319 | 1,093 |
| Total LLM citations | 1,644 | 319 |
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease