G2 Vendor Directory

EasyVista Service Manager vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

AssetSonar

by EZO

Overall rating4.04.5
Review count10289
Ease of use7.69.0
Ease of setup7.88.8
Quality of support8.19.3
Meets requirements8.48.8
NPS27.83505260.91954
Small Business8.8%10.1%
Mid-Market30.4%75.9%
Enterprise60.8%13.9%
Total page views3191,129
Total LLM citations1,6442,737

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

AssetSonar

Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

Pros

  • Asset Management
  • Ease of Use
  • Product Quality
  • Integrations
  • Efficiency
  • Simple