G2 Vendor Directory

EasyVista Service Manager vs. Alloy Navigator

A side-by-side comparison based on G2 review data.

MetricEasyVista Service Manager

by EasyVista

Alloy Navigator

by Alloy Software

Overall rating4.04.8
Review count102119
Ease of use7.69.3
Ease of setup7.89.3
Quality of support8.19.2
Meets requirements8.48.9
NPS27.83505288.235294
Small Business8.8%63.9%
Mid-Market30.4%31.1%
Enterprise60.8%5.0%
Total page views3191,845
Total LLM citations1,644621

EasyVista Service Manager

EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.

Pros

  • Integrations
  • Flexibility
  • Implementation Ease
  • Ease of Use
  • Customizability
  • Customer Support

Alloy Navigator

Alloy Navigator is an AI-powered IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers fully integrated help desk, network inventory and knowledge base capabilities, plus ITIL standards such as change and configuration management. Navigator creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components. Alloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface.

Pros

  • Asset Management
  • Ease of Use
  • Ticketing System
  • Ticket Management
  • Automation
  • Efficiency