G2 Vendor Directory

Dynamics 365 Sales vs. Zoho Analytics

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Sales

by Microsoft

Zoho Analytics

by Zoho

Overall rating3.84.2
Review count1,624290
Ease of use7.88.3
Ease of setup7.68.4
Quality of support7.98.4
Meets requirements8.38.5
NPS12.35494947.902098
Small Business30.6%50.9%
Mid-Market39.9%41.9%
Enterprise29.5%7.3%
Total page views1,670949
Total LLM citations39,09310,946

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation

Zoho Analytics

Zoho Analytics is a GenAI-powered self-service BI and analytics platform that helps businesses collect, prepare, analyze, and present insights from their data, all within minutes. Integrate with 500+ native data sources, like files, feeds, local and cloud databases, cloud storage, and popular business apps. Clean, transform, enrich, and catalog data with our agentic AI-powered, self-service data preparation and management capabilities.

Pros

  • Ease of Use
  • Analytics
  • Integrations
  • Data Visualization
  • Dashboard Usability
  • Easy Integrations