Dynamics 365 Sales vs. Substrata
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Sales | Substrata |
|---|---|---|
| Overall rating | 3.8 | 4.9 |
| Review count | 1,624 | 1,132 |
| Ease of use | 7.8 | 9.8 |
| Ease of setup | 7.6 | 9.8 |
| Quality of support | 7.9 | 9.7 |
| Meets requirements | 8.3 | 9.7 |
| NPS | 12.354949 | 98.850575 |
| Small Business | 30.6% | 44.3% |
| Mid-Market | 39.9% | 39.8% |
| Enterprise | 29.5% | 15.9% |
| Total page views | 1,670 | 18,006 |
| Total LLM citations | 39,093 | 3,093 |
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation
Substrata
Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.
- Accuracy
- Helpful
- Conversation Analysis
- Insights
- Time-saving
- Analytics