G2 Vendor Directory

Dynamics 365 Sales vs. sales-i

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Sales

by Microsoft

sales-i

by SugarAI

Overall rating3.84.3
Review count1,624137
Ease of use7.88.4
Ease of setup7.68.5
Quality of support7.98.8
Meets requirements8.38.6
NPS12.35494944.274809
Small Business30.6%40.9%
Mid-Market39.9%53.3%
Enterprise29.5%5.8%
Total page views1,67095
Total LLM citations39,093239

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation

sales-i

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings.

Pros