Dynamics 365 Sales vs. Outreach
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Sales | Outreach |
|---|---|---|
| Overall rating | 3.8 | 4.3 |
| Review count | 1,624 | 3,672 |
| Ease of use | 7.8 | 8.6 |
| Ease of setup | 7.6 | 8.1 |
| Quality of support | 7.9 | 8.5 |
| Meets requirements | 8.3 | 8.9 |
| NPS | 12.354949 | 56.161335 |
| Small Business | 30.6% | 19.2% |
| Mid-Market | 39.9% | 59.1% |
| Enterprise | 29.5% | 21.8% |
| Total page views | 1,670 | 5,386 |
| Total LLM citations | 39,093 | 43,365 |
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation
Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few.
- Ease of Use
- Automation
- Helpful
- Features
- Integrations
- Time-saving