Dynamics 365 Sales vs. Gong
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Sales | Gong |
|---|---|---|
| Overall rating | 3.8 | 4.7 |
| Review count | 1,624 | 6,779 |
| Ease of use | 7.8 | 9.4 |
| Ease of setup | 7.6 | 9.2 |
| Quality of support | 7.9 | 9.3 |
| Meets requirements | 8.3 | 9.5 |
| NPS | 12.354949 | 86.562642 |
| Small Business | 30.6% | 13.3% |
| Mid-Market | 39.9% | 68.9% |
| Enterprise | 29.5% | 17.8% |
| Total page views | 1,670 | 10,947 |
| Total LLM citations | 39,093 | 68,651 |
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation
Gong
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less
- Helpful
- Ease of Use
- Call Recording
- AI Summary
- Accuracy
- Time-saving