G2 Vendor Directory

Dynamics 365 Sales vs. Discern

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Sales

by Microsoft

Discern

by Discern AI, Inc.

Overall rating3.84.8
Review count1,62422
Ease of use7.89.4
Ease of setup7.69.2
Quality of support7.99.9
Meets requirements8.39.5
NPS12.35494995.238095
Small Business30.6%13.6%
Mid-Market39.9%86.4%
Enterprise29.5%0.0%
Total page views1,670153
Total LLM citations39,093406

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation

Discern

Successful businesses are founded on exceptional execution, which is driven by a deep understanding of key performance indicators (KPIs) and data insights. Achieving data clarity is challenging when sales, marketing, customer, billing, and financial data are siloed across disconnected systems and spreadsheets. Enter Discern. We automate the heavy lifting of business performance analytics, such as pipeline tracking, ARR, NRR analytics, and marketing attribution, turning what used to be days of manual reconciliation or years of BI builds into automated, real-time insights.

Pros

  • Ease of Use
  • Customer Support
  • Implementation Ease
  • Insights
  • Automation
  • Analytics