G2 Vendor Directory

Dynamics 365 Sales vs. CaptivateIQ

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Sales

by Microsoft

CaptivateIQ

by CaptivateIQ

Overall rating3.84.7
Review count1,6243,490
Ease of use7.89.5
Ease of setup7.69.0
Quality of support7.99.5
Meets requirements8.39.5
NPS12.35494980.509965
Small Business30.6%6.2%
Mid-Market39.9%68.3%
Enterprise29.5%25.5%
Total page views1,6703,539
Total LLM citations39,09322,010

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation

CaptivateIQ

Planning and incentives in sync—finally. CaptivateIQ is the only modern platform that brings quota, territory, headcount, and compensation into a single, AI-powered workspace—built for agility, alignment, and scale. Purpose-built for modern revenue teams, CaptivateIQ bridges the gap between incentive compensation management and sales planning, so strategy, execution, and measurement operate in perfect harmony. Legacy SPM solutions and spreadsheets weren’t designed for dynamic go-to-market organizations.

Pros

  • Ease of Use
  • Simple
  • Helpful
  • Accuracy
  • Intuitive
  • Visibility