Dynamics 365 Remote Assist vs. Viewabo
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Remote Assist | Viewabo |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 17 | 14 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 9.5 | 9.5 |
| Quality of support | 8.3 | 9.0 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 50 | 71.428571 |
| Small Business | 37.5% | 50.0% |
| Mid-Market | 31.3% | 50.0% |
| Enterprise | 31.3% | 0.0% |
| Total page views | 94 | 22 |
| Total LLM citations | 231 | 5 |
Dynamics 365 Remote Assist
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
Viewabo
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.