Dynamics 365 Remote Assist vs. TeamViewer Frontline
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Remote Assist | TeamViewer Frontline |
|---|---|---|
| Overall rating | 4.1 | 4.3 |
| Review count | 17 | 62 |
| Ease of use | 8.7 | 9.0 |
| Ease of setup | 9.5 | 8.1 |
| Quality of support | 8.3 | 9.0 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 50 | 51.666667 |
| Small Business | 37.5% | 48.4% |
| Mid-Market | 31.3% | 33.9% |
| Enterprise | 31.3% | 17.7% |
| Total page views | 94 | 117 |
| Total LLM citations | 231 | 491 |
Dynamics 365 Remote Assist
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
TeamViewer Frontline
TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.
- Ease of Use
- Augmented Reality
- Helpful
- Cost Efficiency
- Productivity Improvement
- Connectivity