G2 Vendor Directory

Dynamics 365 Remote Assist vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Remote Assist

by Microsoft

TeamViewer

by TeamViewer

Overall rating4.14.5
Review count174,213
Ease of use8.79.2
Ease of setup9.59.2
Quality of support8.38.8
Meets requirements8.79.2
NPS5068.368587
Small Business37.5%43.5%
Mid-Market31.3%35.7%
Enterprise31.3%20.7%
Total page views945,671
Total LLM citations23132,549

Dynamics 365 Remote Assist

Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.

Pros

    TeamViewer

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Control
    • Easy Access
    • Remote Work
    • Remote Support