Dynamics 365 Remote Assist vs. Remote Eye
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Remote Assist | Remote Eye |
|---|---|---|
| Overall rating | 4.1 | 4.7 |
| Review count | 17 | 33 |
| Ease of use | 8.7 | 9.6 |
| Ease of setup | 9.5 | 9.7 |
| Quality of support | 8.3 | 9.3 |
| Meets requirements | 8.7 | 9.5 |
| NPS | 50 | 83.333333 |
| Small Business | 37.5% | 39.4% |
| Mid-Market | 31.3% | 27.3% |
| Enterprise | 31.3% | 33.3% |
| Total page views | 94 | 53 |
| Total LLM citations | 231 | 42 |
Dynamics 365 Remote Assist
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
Remote Eye
Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.
- Time Management
- Reporting
- Simplicity
- Integrations
- Cost Efficiency
- Easy Integration