Dynamics 365 Remote Assist vs. AR Genie
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Remote Assist | AR Genie |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 17 | 11 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 9.5 | 8.8 |
| Quality of support | 8.3 | 9.0 |
| Meets requirements | 8.7 | 9.6 |
| NPS | 50 | 72.727273 |
| Small Business | 37.5% | 63.6% |
| Mid-Market | 31.3% | 27.3% |
| Enterprise | 31.3% | 9.1% |
| Total page views | 94 | 38 |
| Total LLM citations | 231 | 70 |
Dynamics 365 Remote Assist
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
AR Genie
AR Genie is a visual remote assistance tool powered by AI, augmented reality (AR), and the Large Langauge Model (L.L.M.). It enables experts to collaborate globally with technicians or customers to assist and guide visually using AR annotations on live video for resolving complex technical issues remotely. Our user-friendly tools make it easy to troubleshoot problems using AR Glasses, mobile devices, or tablets, eliminating the confusion and complexity associated with technical terminology.