Dynamics 365 Remote Assist vs. AIRe Link
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Remote Assist | AIRe Link |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 17 | 20 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 9.5 | 9.4 |
| Quality of support | 8.3 | 9.4 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 50 | 75 |
| Small Business | 37.5% | 68.4% |
| Mid-Market | 31.3% | 26.3% |
| Enterprise | 31.3% | 5.3% |
| Total page views | 94 | 33 |
| Total LLM citations | 231 | 21 |
Dynamics 365 Remote Assist
Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
AIRe Link
AIRe Link is a cloud-based solution for remote visual support that’s easy to use, with no app downloads needed. Developed by Konica Minolta, a leader in workplace innovation for over 150 years, it’s built with robust security and fully complies with GDPR and B2B standards. AIRe Link streamlines customer support or service with features like video streaming, live pointers, drawing, OCR, and more. It also boosts team collaboration through group sessions, a knowledge base, and real-time data analytics. With AIRe Link, you can provide efficient, secure support and improve team productivity.